Welcome to the Hayyakum Plus Program
Exclusive Access to Exceptional Care
We are honored to introduce the Hayyakum Plus Program, designed exclusively for UAE National employees at Burjeel Hospital Abu Dhabi.
You play a vital role in extending world-class care to your family, friends, and community.
As a Hayyakum Plus member, you serve as a bridge, connecting your loved ones to superior medical services, personalized experiences, and exclusive privileges.
Program Tiers
Hayyakum Plus
Our premium membership offering the highest level of access, support, and privileges.
Hayyakum Mazaya
Valued membership tier providing essential care coordination and access benefits.
Hayyakum Program Benefits Overview
| Category | Benefit Description | Hayyakum Plus | Hayyakum Mazaya |
|---|---|---|---|
| Outpatient Privileges | |||
| Dedicated Hayyakum Physician | Continuity of care with Internal Medicine or Family Medicine | ✅ Yes | ✅ Yes |
| Hayyakum Care Coordinator | Patient journey support | ✅ Yes | ✅ Yes |
| Walk-in Appointments | Priority OPD and ED services | ✅ Yes | ✅ Yes |
| Fast-Track Investigations | Accelerated labs, radiology, diagnostics | ✅ Yes | ✅ Yes |
| Priority Medical Reports | Report delivery within 1 business day | ✅ Yes | ❌ Not Included |
| Discounted Cash Services | Privileged rates on select services | ✅ Yes | 🔸 Limited |
| Wellness Screening Packages | Preventive care packages | ✅ Yes | ✅ Yes |
| VIP Parking Access | Discounted VIP parking | ✅ Yes | ❌ Not Included |
| OPD Pharmacy Access | Dedicated pharmacy support | ✅ Yes | ✅ Yes |
| Inpatient Privileges | |||
| Room Upgrade Eligibility | Up to 50% VIP room upgrade | ✅ Yes | ✅ Limited (if available) |
| Senior Management Rounds | Visits by senior leadership | ✅ Yes | ❌ Not Included |
| Customized F&B Options | Personalized dietary services | ✅ Yes | ❌ Not Included |
| Fast-Track Surgical Scheduling | Priority booking for surgeries | ✅ Yes | ❌ Not Included |
| VIP Surgery Waiting Area | VIP lounge access | ✅ Yes | 🔸 Limited |
| Home Medical Delivery | Medication delivery post-discharge | ✅ Yes | ✅ Yes |
| Nursing Concierge | Enhanced nursing care | ✅ Yes | ✅ Yes |
| Presidential/Royal Suite Upgrade | 2-day complimentary upgrade annually | ✅ Yes | 🔸 Limited |
| Free Home Nurse Visit | Post-discharge home nurse visit | ✅ Yes | 🔸 Limited |
Need Assistance?
Hayyakum Coordination Team is ready to support you.
- Hayyakum Helpline: +971 56 515 8787
- Email: hayyakum@burjeel.com
- Program Leader: Mr. Hamzah Aljefri
