Welcome to the Hayyakum Plus Program
Exclusive Access to Exceptional Care
We are honored to introduce the Hayyakum Plus Program, designed exclusively for UAE National employees at Burjeel Hospital Abu Dhabi.
You play a vital role in extending world-class care to your family, friends, and community.
As a Hayyakum Plus member, you serve as a bridge, connecting your loved ones to superior medical services, personalized experiences, and exclusive privileges.
Program Tiers
Hayyakum Plus
Our premium membership offering the highest level of access, support, and privileges.
Hayyakum Mazaya
Valued membership tier providing essential care coordination and access benefits.
Hayyakum Program Benefits Overview
| Category | Benefit Description | Hayyakum Plus | Hayyakum Mazaya |
| Outpatient Privileges | |||
| Dedicated Hayyakum Physician | Linked to Internal Medicine or Family Medicine physician | ✅ Yes | ✅ Yes |
| Hayyakum Care Coordinator | Assigned care to support throughout the patient journey | ✅ Yes | ✅ Yes |
| Walk-in Appointments | Priority access to OPD and fast-track ED services | ✅ Yes | ✅ Yes |
| Fast-Track Investigations | Accelerated scheduling for labs, radiology, and diagnostics | ✅ Yes | ✅ Yes |
| Priority Medical Reports | Report delivery within 1 business day | ✅ Yes | ❌ Not Included |
| Medical Reports Fee – Free of charge | (100%) Discount on medical report. | ✅ Yes | ❌ Not Included |
| Discounted Cash Services | Privileged rates on selected services (40%) | ✅ Yes | ✅ Yes |
| Wellness Screening Packages | Access to customized preventive care packages (10%) | ✅ Yes | ✅ Yes |
| OPD Pharmacy Access | Dedicated pharmacy support | ✅ Yes | ✅ Yes |
| Inpatient Privileges | |||
| Room Upgrade Eligibility | Up to 50% upgrade to VIP rooms upon admission | ✅ Yes (based on availability) | 🔸 Limited |
| Senior Management Rounds | Visits by senior leadership during inpatient stay | ✅ Yes | 🔸 Limited |
| Customized F&B Options | Personalized dietary and hospitality services | ✅ Yes | ✅ Yes |
| Fast-Track Surgical Scheduling | Priority booking for surgeries (if clinically appropriate) | ✅ Yes | ✅ Yes |
| VIP Surgery Waiting Area | Access to VIP waiting lounge with amenities | ✅ Yes | 🔸 Limited |
| Home Medication Delivery | Post-discharge delivery of prescribed medications | ✅ Yes | ✅ Yes |
| Nursing Concierge (nurse team leader shift visit) | Enhanced nursing care coordination | ✅ Yes | ✅ Yes |
| Signature suite provision | 2-day complimentary upgrade per year (based on availability) – either used by the employee or the 1st degree relative. | ✅ Yes | ❌ Not Included |
| Post discharge home visit | Courtesy home visit | ✅ Yes | 🔸 Limited |
- Offered discounts cannot be used in conjunction with any promotional offers, existing packages, or combined with Fazza discounts. (to be added to the T&Cs)
Need Assistance?
Hayyakum Coordination Team is ready to support you.
- Hayyakum Helpline: 0501206570
- Email: hayyakum@burjeel.com
- Program Leader: Mr. Mohamed Almansoori
