At Burjeel Medical Center – Al Barari, we are committed to providing safe, compassionate, and high-quality healthcare while respecting the dignity, privacy, and individual needs of every patient. Patients have the right to receive care without discrimination, be treated with courtesy and respect, and receive clear and understandable information about their diagnosis, treatment options, procedures, risks, benefits, and expected outcomes. They have the right to participate in decisions regarding their care, provide informed consent, access their medical information in accordance with applicable regulations, and expect confidentiality of their personal and medical records. Patients also have the right to pain management, continuity of care, communication support when needed, and the opportunity to express concerns, complaints, or feedback without fear of affecting the quality of care they receive.
Patients also play an important role in ensuring the effectiveness and safety of their healthcare. They are responsible for providing accurate and complete information about their medical history, current health conditions, medications, and allergies, and for informing healthcare professionals of any changes in their condition. Patients are expected to actively participate in their treatment plans, follow medical advice and discharge instructions, attend scheduled appointments, and seek clarification whenever they do not understand information related to their care. They should respect the rights of other patients, visitors, and healthcare professionals, comply with safety and infection prevention measures, and fulfill any financial obligations related to their treatment. By working together in a spirit of mutual respect and responsibility, patients and healthcare providers can achieve the best possible health outcomes and ensure a positive healthcare experience for all.
