We aim to provide a professional, friendly and efficient service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. We would be happy to hear from you, and always strive to improve and enhance our service to you. Please ask for the Centre Manager in the first instance who will be happy to help. In the majority of cases, concerns can be resolved quite easily. We also have a suggestion box for you to post your suggestion anonymously if you wish of fill the below online form.

Online Feedback Form

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Nursing Experience ( Promptness on arrival, Pain management )

Pharmacy Experience

Consultation Experience ( Quality of Treatment )

Radiology and Laboratory Services

Ambulance services ( if applicable )

Housekeeping Services ( Cleanliness of the Hospital )

How likely are you to recommend Burjeel Hospital Asharej to a friend or Family Member ?

How was your overall experience at Burjeel Royal Asharej Hospital ?

Admission Experience ( Speed of Admission Process and Explanation )

In room Experience ( Housekeeping and Facility )

Nursing Experience ( Response to call bell , Pain Management , Communication )

Food & Beverages ( Quality and Taste of Food , Timely Delivery , Dietician Visit )

Doctor Experience ( Interaction with the Doctor , Quality of Treatment )

Insurance Experience ( Speed of Approval Process )

Billing and Discharge experience ( Explanation of bill and Speed of Discharge Process )

Attendant Experience

How likely are you to recommend Burjeel Hospital Asharej to a friend or Family Member ?

How was your overall experience at Burjeel Royal Asharej Hospital ?

Appointment Experience ( Ease and comfortness of booking appointment )

Location Clarity

Parking Experience ( Valet parking )

Reception Experience ( Speed of Registration process , Courtesy and Responsiveness of Staff )

Nursing Experience ( Communication and Quality of care )

Consultation Experience ( Interaction with the Doctor and Quality of Treatment )

Diagnostic & Ancillary Services ( Radiology , Laboratory , Physiotherapy Services )

Billing & Insurance Experience

Pharmacy Experience

Housekeeping Experience ( Cleanliness of Washroom and Overall Cleanliness)

How likely are you to recommend Burjeel Hospital Asharej to a friend or Family Member ? *

How was your overall experience at Burjeel Royal Asharej Hospital ? *